Salesforce Einstein Unlocks Generative AI for CRM
Salesforce integrates generative AI into its CRM platform via Einstein, enabling hyper-personalized customer interaction…
16 articles about 'Salesforce'
Salesforce integrates generative AI into its CRM platform via Einstein, enabling hyper-personalized customer interaction…
Salesforce integrates predictive AI into Einstein to forecast customer churn with high accuracy.
Salesforce acquires Berlin-based Contentful in a deal valued up to $1.5 billion, aiming to unify content management with…
Salesforce Japan CEO highlights fragmented data as the primary barrier to enterprise AI adoption and deployment.
Salesforce's massive investment in Anthropic signals a major shift in enterprise AI strategy and competition.
Salesforce announces a $3.2 billion acquisition of an AI-powered customer service startup, marking its largest AI-focuse…
Salesforce deploys autonomous AI sales agents through Einstein GPT, reshaping how businesses manage customer relationshi…
Slack's AI summarization feature hits 200 million daily messages, transforming enterprise communication workflows.
Salesforce upgrades Slack AI with intelligent channel summarization, cross-team workflow automation, and contextual sear…
Salesforce reports record enterprise AI adoption in Q2 as Einstein Copilot gains traction across CRM workflows and custo…
Salesforce's Headless 360 turns every feature into an API call, signaling a strategic retreat from the traditional SaaS …
Slack rolls out an AI-powered meeting summarizer that automatically generates recaps and tracks action items across chan…